The Evolving Role of the Property Manager and the Tenant Experience
The role of the commercial property manager has evolved. Office vacancy rates continue to remain high due to work-from-home and hybrid policies and tenants are seizing the opportunity to upgrade their space. The flight to quality – a migration to amenity-driven spaces in walkable mixed-use communities, has posed a dilemma for building owners, property managers, and brokers, with a surplus of aging office space that continues to sit on the market. As a result, property managers are now finding that they have become curators of the “tenant experience” to compete.…
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