NAI Ohio Equities

Property Management Services

NAI Ohio Equities’ team includes over 20 professional property managers, each hired for their expertise in property management. From snow removal to security to HVAC repairs and property tax reassessment, our property management experts offer peace of mind that every last concern is being considered, managed, and repaired. We also offer full accounting support tailored to your operation.

Professional Property Management is critical to ensuring the longevity and vitality of your commercial real estate asset. At NAI Ohio Equities, we provide active management and integrated resources to preserve and enhance the value of your investment. We provide a complete range of property management services for office, retail, medical, and industrial buildings, as well as educational and condominium and homeowner associations.

All NAI Ohio Equities managed assets operate in accordance with our Property Service Standards Program that promotes consistent, high-level operational practices, yet is designed with the flexibility to cater to the unique needs of each property and client.

Services Include:

Property Management Vendor Services

Vendor Service Management

The physical integrity of our managed properties reflect on both ownership and management. As such, NAI Ohio Equities takes our role in projecting a quality image for each property we manage seriously. Vendor service management is a key component in ensuring the highest property standards. Coordination from all team members is key.

NAI Ohio Equities clearly communicates our service expectations with vendors up front. A thorough inspection checklist outlining the specifications and expectations is given to the service provider and walk-throughs are conducted with vendor staff to review service delivery and discuss opportunities for enhancement.

Property Management Vendor Service Benefits

Vendor Service Management Benefits

Strong vendor communications and regularly scheduled property inspections produce the following benefits:

  • Prepare and recommend bid specifications and obtain proposals for services to include: grounds maintenance, painting, janitorial service, common area repairs, etc.
  • Present proposals to property owners for review and selection.
  • Review and inspect contracted services with vendors.
  • Maintain frequent communication and guidance with all contractors.

Accounting

NAI Ohio Equities has accounting personnel located in the Columbus corporate office. NAI Ohio Equities Property Management Division dedicates a core team of accounting professionals to oversee the entire portfolio of properties managed by NAI Ohio Equities. With local accounting, the client has a single point of contact for all accounting issues.

The accounting team works in conjunction with the management team and is charged with their respective disciplines of addressing on-site property issues and reporting accurately and timely on the financial condition of the asset.

Accountability and Financial Responsibilities

  • Prepare annual budget
  • Billing and collection of tenant rents
  • Perform timely Accounts Payable duties for expenses incurred by the property
  • Prepare and distribute accurate and timely monthly financial reports to the owners
  • Year-end accounting and tenant reconciliations

Owner/Tenant Relations

The relationships established between the Property Management Team, ownership, and the tenants have a significant impact on the daily operation of the facility. The Management Team provides the following property services to the tenants:

  • Rapid response commitment to work orders
  • 24/7 availability in emergency situations
  • Regular tenant visits
  • Maintenance follow-up
  • Frequent communication

Testimonials

"The Daimler Group has had the privilege of developing 17 million square feet over our 32 year history in Central Ohio. Our property managements partnership with NAI Ohio Equities enables us to operate the most competitive, cost efficient office buildings in the region."

The Daimler Group

"CM&T has really enjoyed our building and location. Northwoods gives us great access throughout Columbus with a very impressive professional look and feel in our building. Conni Hale and her team at NAI Ohio Equities have been terrific for us. They are attentive to what our company needs for our space and go to great lengths to take care of everything, even the smallest detail. We find them very reliable and enjoy them as a team partner. It is a delight knowing that such great professionals take care of our space needs, we don’t really worry about a thing."

Greg Heaton, VP - Crawford, Murphy & Tilly

"New Albany’s success stems from a high level of community interaction among all of the New Albany Company’s business partners. Our partnership with NAI Ohio Equities managing both residential communities as well as commercial properties contributes significantly to our vision and values, to provide the highest possible quality of life for those who live and work in New Albany."

William G. Ebbing, President - The New Albany Company

"Your team is always available to answer my calls and John, our maintenance technician, is quick with any response. Your team has been easy to work with during our surgery suite transition. John has been very supportive of the staff and me since we opened here 15 months ago. Thanks for all you do."

Tim Miller, Facilities Manager | OhioHealth

"NAI Ohio Equities has been a supportive partner in creating a healthy, aesthetically pleasing environment for our patients with neurologic conditions. They are responsive to our needs and timely completing our requests. Our clinic’s service and facility scores are in the top decile of the country."

David Rupp, OTR/L, Director of Rehabilitation | OhioHealth Neurological Rehabilitation